Effective Date: 08.09.2025
Welcome to Epocketkart. By using our website and services, you agree to the following Terms & Conditions. Please read them carefully before making any purchase.
General
- These Terms govern your use of our website, products, and services.
- By accessing or placing an order on www.epocketkart.co.in, you accept these Terms in full.
- Epocketkart reserves the right to modify these Terms at any time. Updates will be posted on this page.
Eligibility
- You must be at least 18 years of age to use our services or have parental/guardian consent.
- You agree to provide accurate and complete information during registration and checkout.
Products & Pricing
- We sell premium branded clothes and shoes.
- All prices listed on our website are in Indian Rupees (₹) and inclusive of applicable taxes unless mentioned otherwise.
- Prices, offers, and availability are subject to change without prior notice.
Orders & Payments
- Orders are confirmed only after successful payment through our secure payment gateway.
- We accept payments via credit/debit cards, UPI, net banking, and other available options.
- Epocketkart does not store your full payment details; they are processed securely by third-party payment providers.
Shipping & Delivery
- Orders are usually processed and shipped within 2–5 business days.
- Delivery times may vary based on location, logistics, and unforeseen circumstances.
- Customers will receive tracking details once the order has been shipped.
Returns & Refunds
- We accept returns within 7 days of delivery if the product is unused, unworn, and in original condition with tags.
- Certain items (like innerwear, socks, or customized products) may not be eligible for return.
- Refunds will be processed within 7–10 working days after inspection of returned items.
- Return shipping costs may be borne by the customer unless the product delivered is defective or incorrect.
Cancellations
- Orders can be cancelled before they are shipped.
- Once shipped, cancellation requests cannot be entertained.
Intellectual Property
- All content on Epocketkart, including logos, product images, text, and design, is the property of Epocketkart.
- Unauthorized use, reproduction, or distribution of our content is prohibited.
Limitation of Liability
- Epocketkart is not responsible for delays, damages, or losses caused by third-party logistics partners.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
User Responsibilities
- You agree not to misuse our website for fraudulent, unlawful, or harmful activities.
- You are responsible for maintaining the confidentiality of your account credentials.
Governing Law
- These Terms are governed by the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts in West Bengal India.
Contact Us
For questions, concerns, or complaints, please contact us:
📧 Email: cs@epocketkart.co.in
🌐 Website: [www.epocketkart.co.in]